Typically, you need to press the Esc, Delete, or one of the Function keys (F1, F2, F10, etc.).Īfter you complete the steps, the Trusted Platform Module will be enabled on the computer. Press the required key repeatedly until you enter the setup mode.See the screen splash to identify the key you must press to enter the firmware (if applicable).To access the firmware settings to enable the TPM chip on your computer during the boot process, use these steps: If you don't have access to the Windows 10 desktop, or this is a new computer, you can access the UEFI settings to enable a trusted platform module during the startup process.
Once you complete the steps, the security module will enable to allow you to configure and use features like BitLocker or pass the compatibility check to install Windows 11.
Select the Enabled option and press Enter. Select the Trusted Platform Module (TPM) option and press Enter. As a result, you may need to check your manufacturer support website for more specific details to find the security settings. Quick note: The UEFI settings are usually different per manufacturer and even per computer model. Quick tip: If you have a legacy BIOS, the option will not be available.
Under the "Advanced startup" section, click the Restart now button. It's assumed that you know what you're doing. You should access the motherboard settings only when you have a good reason. Warning: Changing the incorrect firmware settings can prevent your device from starting correctly. To enable the Trusted Platform Module (TPM) on your computer through the Windows 10 settings, use these steps: In this Windows 10 guide, you will learn the steps to enable TPM on your computer so you can install Windows 11 when it becomes available. I suppose I could have also installed the "Convenience Rollup" patches.If you plan to install Windows 11, and the Windows PC Health Check app is telling you that your hardware isn't compatible, even when you know everything else meets the requirements, or you want to take advantage of advanced security features on Windows 10, you can quickly enable the security module from the Unified Extensible Firmware Interface (UEFI) settings.
I did not bother tracking down which update adds support. I resolved this missing compatibility by simply installing all available Windows Updates from Microsoft. I hadn't noticed the issue previously because I wasn't attempting to enable BitLocker encryption until much closer to deployment time (not during Installing a "fresh" Service Pack 1 OS (circa 2011), it didn't come with support out of the box. Microsoft did not support this until roughly June 2014 (or so, it's hard to tell). With the xx70 laptops, Dell upgraded the TPM chips to use the 2.0 specification. I just wish it didn't come with so many grey hairs.Īs it turns out, the issue lies with TPM 2.0 versus TPM 1.2. In IT, you learn something new every day. Used CMTrace to make uneducated attempts to find clues. Searched/Read many TPM threads on this forum. "Broadcom TPM" is often mentioned, but doesn't appear on mine. Looked for devices in Device Manager that could be interfering.
"Update Driver" from Device Manager to search online for a driver
Use selection profiles to install no drivers at all Use selection profiles to install minimum drivers (video, networking, touchpad, sometimes Intel chipset) Use selection profiles to install full suite of drivers from Dell Task Sequence set to use a clean WIM directly from the install media I'm just looking to have TPM available for manual encryption.ĭell Latitude 5470, 7470 laptops, probably others
To be clear, I'm not tryingĪnything so advanced as enabling the module or encrypting the drive. I am struggling to get it to use the Microsoft driver. When I install a Windows OS through MDT, the Trusted Platform Module is either missing from the Device Manager, or shows as Unknown Device with no driver.